The steps at a glance
1Use the exact email your company invited. Try Sign in another way (email link, password or another provider).
2Tap Forgot your password? and follow the email link.
3At the code step, tap Lost your phone? Use a recovery code and type one (xxxx-xxxx-xxxx).
4Ask your workspace owner or admin. They can re-invite you or help reset your second step.
✅ How do I know it worked?
- You reach the Command Centre.
⚠️ Common mistakes
Problem“Create a new company workspace” when you meant to join your team.FixDon't — ask your admin to invite your email address instead.
ProblemSix-digit code always wrong.FixSet your phone's clock to automatic, and use the newest code.
