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CRM and shared inbox for teams that work in English and Sinhala, Tamil, Hindi, Bengali or Urdu
Customers often write in English while your team works in Sinhala, Tamil, Hindi, Bengali or Urdu. CompanyFlowHQ lets each person use the app in their own language, read customer emails in it and still send clear British English replies.
14-day free trial · No card needed · Cancel any time · From £29 a month for your whole business
Everyone uses the app in their own language
CompanyFlowHQ is available in English, Sinhala, Tamil, Hindi, Bengali, Urdu, Arabic, Japanese and Spanish. Each staff member picks their own language in Settings, and it only changes what they see.
- Nine languages, with Urdu and Arabic shown right to left
- Each person chooses their own language
- Customer pages such as bookings and forms follow your workspace language
Read any customer email in your language
In Mail, one tap shows an email in the reader's app language, marked as translated by AI, with the original kept below. The translation is saved, so a colleague who opens the same email sees it straight away.
- Translate into your app language, or pick another
- Option to translate every email automatically
- Web links, email addresses and names kept exactly as written
Write in Sinhala, send in English
Type a reply in Sinhala, Tamil or another language, or in rough English, and get a polished British English email in the tone you choose. Your original stays beside it so you can check before you send.
- Friendly, professional or formal tone
- British English with UK spelling
- A warning if a number or price did not come through
WhatsApp, email and chat in one shared inbox
Connect your WhatsApp Business number through Meta's official platform. WhatsApp sits next to email, text, live chat, Messenger and Instagram, so anyone on the team can pick up a conversation.
- Assign each chat to the right person
- Every conversation saved on the customer's record
- Notifications on your phone
Email templates in English and Sinhala
The template library has ready-made emails for enquiries, quotes, meetings, invoices, students and reviews. The ones staff often send to Sinhala-speaking students and parents also come in Sinhala.
- Merge fields such as the customer's first name
- Save your own templates in any language
- Share templates with your team
Tasks, HR, bookings and invoices in the same app
Give staff tasks and reminders, handle holiday requests, clock-ins and rotas, take online bookings and send invoices with payment links through your own Stripe account, all with one login.
- Tasks and reminders for staff
- Holiday, clock-in and rotas
- Booking page, quotes and invoices
Group chats and spreadsheets, or one shared system?
Many multilingual teams run on a WhatsApp group, a spreadsheet and a translation website. This is what changes when everything is in one place.
| Group chat and spreadsheet | CompanyFlowHQ | |
|---|---|---|
| Language of the app | Whatever each tool offers | Each person picks one of nine languages |
| Customer emails in English | Copied into a translation website | Translated in Mail, original kept below |
| Replying in English | Typed in another tool, then pasted back | Written in your language, sent in British English |
| WhatsApp chats | On one person's phone | In a shared inbox the whole team can answer |
| Who is handling a customer | Often unclear | One owner and the full history on each record |
| Adding a new staff member | Another login to share | No extra cost: unlimited staff |
Questions
Which languages is the app available in?
English (UK), Sinhala, Tamil, Hindi, Bengali, Urdu, Arabic, Japanese and Spanish. Each person chooses their own language, and Urdu and Arabic are shown right to left.
Can staff read customer emails in Sinhala or Tamil?
Yes. In Mail, any email can be shown in the reader's app language, or another language they pick, marked as translated by AI with the original below. Each translation uses one AI credit, and every workspace gets a free monthly allowance.
Which messages can be translated?
Translation is built into Mail: reading emails in your language and turning what you write into British English. WhatsApp, text and chat messages in the shared inbox are shown as the customer wrote them.
Will customers see the language my team uses?
Only if you choose it. My language changes only what that person sees. Customer pages such as bookings, forms and the client portal follow the workspace language, which an admin sets.
Is there a per-user fee?
No. Every plan is one flat monthly price for the business with unlimited staff, so adding a new team member costs nothing extra.
What kinds of business is this for?
Any UK team that works in more than one language, for example education consultancies, restaurants and takeaways, care agencies, accountants, shops and recruitment agencies.
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14-day free trial · No card needed · Cancel any time