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WhatsApp CRM: every chat linked to the right customer
Connect your WhatsApp Business number and answer customers from one shared inbox, with each conversation saved on the customer's record for the whole team.
14-day free trial · No card needed · Cancel any time · From £29 a month for your whole businessConnect your WhatsApp Business number
Connect through Meta's official WhatsApp Business Platform in a few clicks, using your own Meta business account.
- Official WhatsApp Business Platform
- Your number, your account
- Message templates for replies outside 24 hours
One inbox for the whole team
WhatsApp sits next to email, text, live chat, Messenger and Instagram in the unified inbox, so any team member can pick up a conversation.
- Assign chats to staff
- Auto-replies
- Notifications on your phone
Follow up on WhatsApp automatically
Follow-up sequences can send WhatsApp messages as well as email and text, and stop when the customer replies.
- Sequences with WhatsApp steps
- Quiet hours
- Stops on reply
Questions
Do I need the WhatsApp Business app?
You connect a number through Meta's WhatsApp Business Platform (the official API). Meta's own rules and any Meta messaging charges apply to your account.
Can several staff answer the same WhatsApp number?
Yes. Conversations appear in the shared inbox, where anyone on the team can reply and you can assign each chat to the right person.
Is there a free WhatsApp link maker?
Yes. Our free WhatsApp link generator makes a click-to-chat link and QR code, no sign-up needed.
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