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Leads & pipeline

Import leads from a spreadsheet (CSV)

Upload a spreadsheet of people. We tidy it, spot duplicates and let you check before importing.

Where to find it: Leads → Upload Leads (or Uploads → Upload leads) For everyone 7 min

Before you start

  • A CSV or Excel (.xlsx) file, up to 5,000 rows and 5 MB.
  • From Google Sheets: File → Download → Comma-separated values (.csv), or paste the sheet link.

The steps at a glance

1Open Leads2Tap Upload Leads3Choose the file4Match columns5Check the data6Import
Step 1 of 6
  1. In the menu on the left, tap Leads. On a phone, tap the ☰ menu button at the top first.

    companyflowhq.com/leadsCompanyFlowHQCommand Cent…LeadsInboxCallsHelp deskMailUploadsLeadsSearch ⌘KMenuCommand CentreLeadsInboxCallsHelp deskMailUploads
  2. Tap Upload Leads.

    companyflowhq.com/leadsCompanyFlowHQCommand Cent…LeadsInboxCallsHelp deskMailUploadsLeadsSearch ⌘KAdd LeadUpload LeadsLeadsAdd LeadUpload Leads
  3. Tap Choose file and pick your spreadsheet. Or paste a Google Sheets link and tap Read this sheet.

    companyflowhq.com/leadsCompanyFlowHQCommand Cent…LeadsInboxCallsHelp deskMailUploadsLeadsSearch ⌘KChooseMatch columnsCheckImportChoose fileGoogle Sheets linkhttps://docs.google.com/spreadsheets/d/…LeadsChooseMatch columnsCheckImportChoose fileGoogle Sheets linkhttps://docs.google.com/spreads…
  4. For each column, pick what it is: Full name, Phone / mobile / WhatsApp, Email… Choose Don’t import for columns you don't need.

    companyflowhq.com/leadsCompanyFlowHQCommand Cent…LeadsInboxCallsHelp deskMailUploadsLeadsSearch ⌘KChooseMatch columnsCheckImportMobile → Phone / mobile / WhatsAppNotes → Add to note (word for word)LeadsChooseMatch columnsCheckImportMobile → Phone / mobile / W…Notes → Add to note (word f…
  5. Tap Check the data. You'll see New people, Already in the system — will be merged, Duplicates inside the file and Rows with problems.

    companyflowhq.com/leadsCompanyFlowHQCommand Cent…LeadsInboxCallsHelp deskMailUploadsLeadsSearch ⌘KCheck the dataNew people182Already in the system — will be merged14LeadsCheck the dataNew people182Already in the…14
  6. Give it a name under Name this upload, then tap Import … rows.

    companyflowhq.com/leadsCompanyFlowHQCommand Cent…LeadsInboxCallsHelp deskMailUploadsLeadsSearch ⌘KName this uploadSeptember open dayImport 196 rowsLeadsName this uploadSeptember open dayImport 196 rows

✅ How do I know it worked?

  • The progress bar finishes and shows New leads, Merged and With problems.
  • Tap Open these leads to see them. They're also listed in Uploads.

⚠️ Common mistakes

ProblemEveryone's full name went into First name.FixGo back to Match columns and choose Full name for that column — we split it for you.
ProblemThe file is .numbers or .pdf.FixSave it as CSV or Excel (.xlsx) first.
ProblemThe Google Sheets link won't open.FixThe sheet must be shared as “Anyone with the link can view”.
ProblemRows were skipped.FixRows with no name, phone or email are skipped — there's nobody to contact.

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