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Inbox & messages

Send text messages (SMS)

Send text messages from your own Twilio number. Every text includes “Reply STOP to opt out”.

Where to find it: Settings → Connect your accounts → Text messages Owners and admins 8 min

Before you start

  • A Twilio account with a UK mobile number (about £1 a month plus about 4p per text).

The steps at a glance

1Connect youraccounts2Text messages →Connect3Paste your Twiliodetails4Save and test
Step 1 of 4
  1. Open Settings and tap Connect your accounts.

    companyflowhq.com/settingsCompanyFlowHQWebsiteAutomationsEmail Market…Team & HRIntegrationsSettingsGuidesSettingsSearch ⌘KConnect your accountsSettingsConnect your accounts
  2. On the Text messages card (via Twilio), tap Connect.

    companyflowhq.com/settingsCompanyFlowHQWebsiteAutomationsEmail Market…Team & HRIntegrationsSettingsGuidesSettingsSearch ⌘KText messagesvia TwilioConnectSettingsText messagesvia TwilioConnect
  3. Copy your Account SID and Auth token from the Twilio home page. Type Your Twilio number like +447700900123.

    companyflowhq.com/settingsCompanyFlowHQWebsiteAutomationsEmail Market…Team & HRIntegrationsSettingsGuidesSettingsSearch ⌘KAccount SIDAC1f2e3d…Auth token••••••••Your Twilio number+447700900123SettingsAccount SIDAC1f2e3d…Auth token••••••••Your Twilio number+447700900123
  4. Tap Save securely. Type Your mobile and tap Send.

    companyflowhq.com/settingsCompanyFlowHQWebsiteAutomationsEmail Market…Team & HRIntegrationsSettingsGuidesSettingsSearch ⌘KSave securelyYour mobile+447700900111SendSettingsSave securelyYour mobile+447700900111Send

What the code looks like

What it looks like Twilio Account SID
AC1f2e3d4c5b6a79881f2e3d4c5b6a7988Always starts like this — always starts with ACCopy this part — 32 letters and numbers after AC
Find it: console.twilio.com → Account InfoPaste it: Settings → Connect your accounts → Text messages → Account SID

Not this: SK… or PN… — those are API keys and phone number IDs. The box needs the SID that starts AC.

✅ How do I know it worked?

  • Your phone gets the test text, and the card says Last test worked.

⚠️ Common mistakes

ProblemNumber typed as 07700 900123.FixUse the full international format: +447700900123.
ProblemTrial account won't text your phone.FixOn a Twilio trial, verify your mobile in Twilio first, or upgrade.

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