Troubleshooting
Website visits are not showing
Website visits not showing? Make sure the tracking line is really on your site.
The steps at a glance
Step 1 of 4
In the menu on the left, tap Website. On a phone, tap the ☰ menu button at the top first.
Open Settings, find your website and tap Check installation.
Open your website, right-click → View page source, and search for t.js. The data-site key must match the one here.
Many builders need you to press Publish after adding custom code.
What the code looks like
Find it: Your website → View page sourcePaste it: Compare with Website → Settings → Tracking line
✅ How do I know it worked?
- It says We received a visit ….
⚠️ Common mistakes
ProblemYou made a new tracking line.FixThe old key stopped working. Paste the new line into your site.
ProblemThe website address is different (www vs no www).FixBoth work, but make sure the site you added is the one you're visiting.
ProblemAn ad blocker on your own browser.FixTest from your phone on mobile data.
ProblemYour site has a Content Security Policy.FixAllow companyflowhq.com for scripts and connections — see Websites with a Content Security Policy in Settings.