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Connections

Connect your Google Business Profile

See and reply to your Google reviews here, and keep your review badge up to date.

Where to find it: Reviews → Google Business Profile Owners and admins 5 min

Before you start

  • Sign in with the Google account that manages your business on Google.

The steps at a glance

1Open Reviews2Connect3Pick yourbusiness4Reply to reviews
Step 1 of 4
  1. In the menu on the left, tap Reviews. On a phone, tap the ☰ menu button at the top first.

    companyflowhq.com/reviewsCompanyFlowHQSignPaymentsLoyaltyReviewsForms & surv…Landing pagesReportsReviewsSearch ⌘KMenuSignPaymentsLoyaltyReviewsForms & surveysLanding pagesReports
  2. Tap Connect Google Business Profile.

    companyflowhq.com/reviewsCompanyFlowHQSignPaymentsLoyaltyReviewsForms & surv…Landing pagesReportsReviewsSearch ⌘KGoogle Business ProfileYour Google reviews in one place.Connect Google Business ProfileReviewsGoogle Business ProfileYour Google reviews in one place.Connect Google Business Profi…
  3. Under Which business is yours?, tap Use this next to yours.

    companyflowhq.com/reviewsCompanyFlowHQSignPaymentsLoyaltyReviewsForms & surv…Landing pagesReportsReviewsSearch ⌘KWhich business is yours?Bright Futures, LeedsUse thisReviewsWhich business is yours?Bright Futures,…Use this
  4. Tap Reply under a review, write (or tap Draft with AI) and tap Post reply.

    companyflowhq.com/reviewsCompanyFlowHQSignPaymentsLoyaltyReviewsForms & surv…Landing pagesReportsReviewsSearch ⌘K★★★★★ PriyaReplyYour replyThank you Priya!Post replyReviews★★★★★ PriyaReplyYour replyThank you Priya!Post reply

✅ How do I know it worked?

  • It says Connected and shows your review count.

⚠️ Common mistakes

Problem“Business Profile access wasn't allowed.”FixTry again and tick the Business Profile box on Google's screen.
Problem“This Google account doesn't manage any businesses.”FixConnect the Google account that owns the Business Profile.

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