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Security & account

Erase one person's data (GDPR)

Erase one person's data when they ask (right to be forgotten).

Where to find it: Settings → Erase one person, or a lead → Privacy (GDPR) Owners and admins 2 min

Before you start

  • Check you're allowed to erase it (e.g. you don't need it for tax records).

The steps at a glance

1Open Settings2Erase one person3Confirm
Step 1 of 3
  1. In the menu on the left, tap Settings. On a phone, tap the ☰ menu button at the top first.

    companyflowhq.com/settingsCompanyFlowHQWebsiteAutomationsEmail Market…Team & HRIntegrationsSettingsGuidesSettingsSearch ⌘KMenuWebsiteAutomationsEmail MarketingTeam & HRIntegrationsSettingsGuides
  2. Find Erase one person. Type their email address.

    companyflowhq.com/settingsCompanyFlowHQWebsiteAutomationsEmail Market…Team & HRIntegrationsSettingsGuidesSettingsSearch ⌘KErase one personRight to be forgotten (GDPR Art. 17)Email address of the person to erasecustomer@example.comSettingsErase one personRight to be forgotten (GDPR Art.…Email address of the person to erasecustomer@example.com
  3. Tap Erase this person and confirm.

    companyflowhq.com/settingsCompanyFlowHQWebsiteAutomationsEmail Market…Team & HRIntegrationsSettingsGuidesSettingsSearch ⌘KErase this personSettingsErase this person

✅ How do I know it worked?

  • Searching for them finds nothing.

⚠️ Common mistakes

ProblemYou erased the wrong person.FixErasing can't be undone. Double-check the email before you confirm.

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