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Use your own domain

Show your booking page, portal and landing pages on your own address, like portal.yourbusiness.com.

Where to find it: Settings → Branding & domains → Your own web address Owners and admins 10 min

Before you start

  • You can log in where you bought your domain (GoDaddy, 123 Reg, Cloudflare…).

The steps at a glance

1Settings →Branding &domains2Add the address3Copy the records4Add them at yourdomain company5Check again
Step 1 of 5
  1. Tap Settings in the menu, then tap Branding & domains in the "Jump to a section" row (or scroll down to the Branding and domains box).

    companyflowhq.com/settingsCompanyFlowHQWebsiteAutomationsEmail Market…Team & HRIntegrationsSettingsGuidesSettingsSearch ⌘KJump to a sectionClient portalBranding & domainsNotificationsSettingsJump to a sectionClient por…Branding & dom…Notificati…
  2. Under Your own web address, type it (e.g. portal.yourbusiness.com) and tap Add.

    companyflowhq.com/settingsCompanyFlowHQWebsiteAutomationsEmail Market…Team & HRIntegrationsSettingsGuidesSettingsSearch ⌘KYour own web addressAdd a web addressportal.yourbusiness.comAddSettingsYour own web addressAdd a web addressportal.yourbusiness.comAdd
  3. You'll see a table: Type, Name / Host, Value / Points to. Usually one CNAME and one TXT record.

    companyflowhq.com/settingsCompanyFlowHQWebsiteAutomationsEmail Market…Team & HRIntegrationsSettingsGuidesSettingsSearch ⌘KCNAME portalcustomers.comp…TXT (name shown in the table)…SettingsCNAME portalcustomers.comp…TXT (name show……
  4. Log in where you bought the domain, open DNS settings, and add each record exactly as shown.

    your-domain-company.com/dnsCompanyFlowHQWebsiteAutomationsEmail Market…Team & HRIntegrationsSettingsGuidesYour domain companySearch ⌘KDNS records → Add recordTypeCNAMEName / HostportalPoints tocustomers.companyflowhq.comYour domain companyDNS records → Add recordTypeCNAMEName / HostportalPoints tocustomers.companyflowhq.com
  5. Back here, tap Check again. It can take from a few minutes to a few hours.

    companyflowhq.com/settingsCompanyFlowHQWebsiteAutomationsEmail Market…Team & HRIntegrationsSettingsGuidesSettingsSearch ⌘KCheck againLive: your pages are working on this address.SettingsCheck againLive: your pages are working on th…

What the code looks like

What it looks like CNAME record
portal CNAME customers.companyflowhq.comCopy this part — Name / Host — just the first part, not the whole addr…Stays the same — TypeCopy this part — Value / Points to
Find it: Settings → Branding and domains → the records tablePaste it: Your domain company's DNS settings

Not this: portal.yourbusiness.com.yourbusiness.com — some DNS providers add your domain for you. Type only “portal” in Name / Host.

✅ How do I know it worked?

  • The status says Live: your pages are working on this address.

⚠️ Common mistakes

ProblemYou typed the whole address in Name / Host.FixMost providers want just “portal”. The table shows both — use the short one.
ProblemYou used your main domain (yourbusiness.com) that already has a website.FixUse a sub-address like portal. or book. so your website keeps working.
ProblemCloudflare DNS shows an orange cloud.FixSet the CNAME to “DNS only” (grey cloud).

Related guides

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