Troubleshooting
Notifications are not arriving
Not getting notifications? Check the device, the browser and your choices.
The steps at a glance
Step 1 of 4
Open Settings → Notifications and tap Send test notification.
If you see Notifications are blocked for CompanyFlowHQ in this browser., tap Show me how and allow them.
On iPhone, notifications only work in the installed app: Settings app → Notifications → CompanyFlowHQ → Allow Notifications.
Check Notify me about and Quiet hours.
✅ How do I know it worked?
- The test notification arrives.
⚠️ Common mistakes
ProblemFocus / Do Not Disturb is on.FixAllow CompanyFlowHQ in your phone's Focus settings.
ProblemYou only turned it on at work.FixTurn it on once on each device.