Phone app: dial, recents, top up
Call anyone from one iPhone-style screen: dial pad, recent calls, contacts, voicemails, your credit and minutes — and top up without going to Settings.
Before you start
- Calls switched on for you. For calls in the browser, a headset and an admin who has set up the business line.
The steps at a glance
In the menu on the left, tap Phone. Or tap the round green phone button at the bottom of any page. On a phone, tap the ☰ menu button at the top first.
On Keypad, tap the numbers (hold 0 for +) or paste one. If the number belongs to a lead, their name shows. Hold the delete key to clear.
Above the keypad pick Business line (browser), My phone (SIM) or WhatsApp, then tap the green call button. It remembers your choice.
Open Recents to see every call by day — missed ones in red. Tap Call back, or the WhatsApp and note buttons next to a call.
The card at the top shows your credit left and minutes this month. Tap it, pick an amount and tap Top up. Staff see the balance and ask an admin.
Using your own Twilio? The card shows your Twilio balance — Twilio bills those calls.
✅ How do I know it worked?
- The call shows in Recents with how long it lasted, and “How did it go?” pops up after the call.