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Sales & money

Send an invoice

Create and send an invoice, get paid online, and chase late payers automatically.

Where to find it: Payments → New invoice For everyone 4 min

Before you start

  • Your business details and bank details are in Payments → Settings (Payment settings).

The steps at a glance

1Open Payments2New invoice3Fill it in4Reminders andrepeats5Send
Step 1 of 5
  1. In the menu on the left, tap Payments. On a phone, tap the ☰ menu button at the top first.

    companyflowhq.com/invoicesCompanyFlowHQBookings & S…DealsSignPaymentsLoyaltyReviewsForms & surv…PaymentsSearch ⌘KMenuBookings & SalesDealsSignPaymentsLoyaltyReviewsForms & surveys
  2. Tap New invoice.

    companyflowhq.com/invoicesCompanyFlowHQBookings & S…DealsSignPaymentsLoyaltyReviewsForms & surv…PaymentsSearch ⌘KNew quoteNew invoicePaymentsNew quoteNew invoice
  3. Tap Find a customer, add lines, and choose a Due date (e.g. 14 days).

    companyflowhq.com/invoicesCompanyFlowHQBookings & S…DealsSignPaymentsLoyaltyReviewsForms & surv…PaymentsSearch ⌘KFind a customerPriya ShahConsultation£120.00On receipt7 days14 days30 daysPaymentsFind a customerPriya ShahConsultation£120.00On receipt7 days14 days30 days
  4. Tick Send reminders automatically. Tick Repeat this invoice for monthly clients.

    companyflowhq.com/invoicesCompanyFlowHQBookings & S…DealsSignPaymentsLoyaltyReviewsForms & surv…PaymentsSearch ⌘KSend reminders automaticallyRepeat this invoicePaymentsSend reminders automatic…Repeat this invoice
  5. Tap Save & send.

    companyflowhq.com/invoicesCompanyFlowHQBookings & S…DealsSignPaymentsLoyaltyReviewsForms & surv…PaymentsSearch ⌘KPreview PDFSave & sendPaymentsPreview PDFSave & send

✅ How do I know it worked?

  • The invoice gets a number and shows under Sent. When paid it moves to Paid.

⚠️ Common mistakes

ProblemNo VAT is added.FixTick I'm VAT registered and add your VAT number in Payment settings.
ProblemThe draft has no number.FixThat's normal. Numbers are given when you send, so there are never gaps.
ProblemCustomer paid by bank transfer.FixOpen the invoice and tap Record payment.

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