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Website & forms

Get website report emails and alerts

Get a weekly or monthly website email, and alerts when visits jump, drop or stop. Your website's own icon shows a badge when something needs a look.

Where to find it: Website → Settings → Report emails and alerts Owners and admins 2 min

Before you start

  • The tracking code is on your website (see Add the tracking code).

How it works

How it works, step by step

  1. Your website → CompanyFlowHQ: Sends every visit
  2. CompanyFlowHQ: Spots a busy day, a drop or silence
  3. CompanyFlowHQ → You: Alert in Insights and on your phone
  4. CompanyFlowHQ → You: Weekly or monthly report email

The steps at a glance

1Open Website2Open Settings3Report emails4Choose alerts
Step 1 of 4
  1. In the menu on the left, tap Website. On a phone, tap the ☰ menu button at the top first.

    companyflowhq.com/websiteCompanyFlowHQReportsSocialAdsWebsiteAutomationsEmail Market…Team & HRWebsiteSearch ⌘KMenuReportsSocialAdsWebsiteAutomationsEmail MarketingTeam & HR
  2. Tap Settings at the top of the Website page.

    companyflowhq.com/websiteCompanyFlowHQReportsSocialAdsWebsiteAutomationsEmail Market…Team & HRWebsiteSearch ⌘KOverviewLiveInsightsSettingsWebsiteOverviewLiveInsightsSettings
  3. In Report emails and alerts, turn on Weekly email or Monthly email. Type who gets it in Send to.

    companyflowhq.com/websiteCompanyFlowHQReportsSocialAdsWebsiteAutomationsEmail Market…Team & HRWebsiteSearch ⌘KReport emails and alertsWeekly emailSend toOwners and admins if emptyWebsiteReport emails and alertsWeekly emailSend toOwners and admins if empty
  4. Under Alerts, turn on Busy day, Fewer visitors, New source of visitors or Website stopped sending data.

    companyflowhq.com/websiteCompanyFlowHQReportsSocialAdsWebsiteAutomationsEmail Market…Team & HRWebsiteSearch ⌘KBusy dayWebsite stopped sending dataWebsiteBusy dayWebsite stopped sending…

✅ How do I know it worked?

  • Alerts show in Insights and as notifications. Turn notifications on in Settings → Notifications (“Alerts”).

⚠️ Common mistakes

ProblemYou don't get the alert on your phone.FixSwitch on Alerts in Settings → Notifications and allow notifications on your phone.
ProblemYour website shows a plain globe instead of its icon.FixThat's normal until we've seen a visit. It updates by itself.

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