Troubleshooting
Contact CompanyFlowHQ support
Couldn't find it in the guides? Send a message to the CompanyFlowHQ team from the Help assistant. We reply by email.
Before you start
- You're signed in. Never send passwords, codes or card numbers.
How it works
How it works, step by step
- You → CompanyFlowHQ: Tap Still stuck? Contact support
- CompanyFlowHQ → CompanyFlowHQ support: Your message goes to our help desk
- CompanyFlowHQ support → Your email inbox: We reply by email
- Your email inbox → You: Follow the request from the link
The steps at a glance
Step 1 of 3
At the bottom of any page, type your question in Ask a question and tap Ask.
Command Centre Ask a question My Facebook leads stopped Ask Tap Still stuck? Contact support. Your question is copied in — add what you tried.
companyflowhq.com/app CompanyFlowHQ Command Cent… Leads Inbox Calls Help desk Mail Uploads Command Centre Search ⌘K Still stuck? Contact support Command Centre Still stuck? Contact support Tap Send to support. You'll get an email with a link to follow the request.
companyflowhq.com/app CompanyFlowHQ Command Cent… Leads Inbox Calls Help desk Mail Uploads Command Centre Search ⌘K What do you need help with? Leads stopped on Monday… Send to support Command Centre What do you need help with? Leads stopped on Monday… Send to support
✅ How do I know it worked?
- You see “Sent. We'll reply by email.” and get a confirmation email.
⚠️ Common mistakes
ProblemIt says to email us instead.FixTap the email address shown — it opens your email app with your question ready.
ProblemShowing the problem is easier than writing it.FixRecord your screen (see Record your screen to show a problem) and mention it in your message.
