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Sales & money

Cancel or restart your subscription

Cancel any time from Manage payment. You keep everything until the paid period ends; then the workspace is read-only and your data is kept for 90 days.

Where to find it: Settings → Plan & billing → Manage payment Workspace owner 2 min

Before you start

  • You're the workspace owner.

How it works

How it works, step by step

  1. You → CompanyFlowHQ: Tap Manage payment
  2. CompanyFlowHQ → Stripe: Opens Stripe's secure billing page
  3. You → Stripe: Tap Cancel plan
  4. Stripe → CompanyFlowHQ: Your plan ends on the date shown
  5. CompanyFlowHQ: Then read-only; data kept 90 days

The steps at a glance

1Open Settings2Plan & billing3Cancel4Restart later
Step 1 of 4
  1. In the menu on the left, tap Settings. On a phone, tap the ☰ menu button at the top first.

    companyflowhq.com/settingsCompanyFlowHQWebsiteAutomationsEmail Market…Team & HRIntegrationsSettingsGuidesSettingsSearch ⌘KMenuWebsiteAutomationsEmail MarketingTeam & HRIntegrationsSettingsGuides
  2. Scroll to Plan & billing and tap Manage payment. Stripe's secure page opens.

    companyflowhq.com/settingsCompanyFlowHQWebsiteAutomationsEmail Market…Team & HRIntegrationsSettingsGuidesSettingsSearch ⌘KPlan & billingManage paymentSettingsPlan & billingManage payment
  3. On Stripe's page tap Cancel plan and confirm. Come back to CompanyFlowHQ.

    StripeYour planCancel plan
  4. Changed your mind? In Plan & billing, tap Choose on a plan — everything is where you left it.

    companyflowhq.com/settingsCompanyFlowHQWebsiteAutomationsEmail Market…Team & HRIntegrationsSettingsGuidesSettingsSearch ⌘KChooseSettingsChoose

✅ How do I know it worked?

  • Plan & billing shows “ends” and a date instead of “renews”.

⚠️ Common mistakes

ProblemA red banner says the workspace is read-only.FixYour plan has ended or a payment failed. Choose a plan (or tap Update card) to keep going.
ProblemYou want your data deleted too.FixDownload it, then follow Delete your whole workspace.

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