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Helpdesk, projects and renewals for IT support companies

Tickets with SLAs, projects, assets and renewals for your customers. For IT support companies and MSPs: support tickets with P1–P4 SLAs, projects, an asset register and renewal reminders for domains, licences and SSL.

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14-day free trial · No card needed · Cancel any time
Made for IT support companies and MSPs

Speaks your language

The app says Customers, Visits, Engineers instead of generic words, everywhere: menus, buttons and reports.

  • Unlimited staff: one flat price
  • Industry fields, boards and reminders added in one tap
  • Change anything later
IT services in CompanyFlowHQ
What's included

Everything in the IT services pack

Fields for every customer

  • Contract type
  • Contract renewal date
  • Monthly fee (£)
  • Number of users
  • Number of devices
  • Key contact
  • IT environment notes

Boards

  • Support tickets: P1–P4 tickets with SLA due times worked out for you. Breached tickets turn red.
  • Projects: Migrations, roll-outs and upgrades with owners, budgets and due dates.
  • Asset register: Every device you look after, with a reminder before its warranty runs out.
  • Renewals: Domains, licences and SSL certificates, with reminders 30 and 7 days before expiry.

Booking types

  • Discovery call · 30 min
  • On-site visit · 2 h · £180
  • Remote support session · 1 h · £75

Automations (you switch them on)

  • Contract renewal reminder

Reminders & deadlines

  • Contract renewal

Templates & checklists

  • Email: Ticket received
  • Email: Ticket resolved
  • Checklist: New customer onboarding
Plus everything else

The whole toolkit comes too

Leads & CRMMailTeam chatBoardsBookingsTeam & HRAutomationsEmail marketingIntegrationsSecurity & backups

Questions from IT support companies and MSPs

Is CompanyFlowHQ suitable for IT support companies and MSPs?

Yes. The IT services pack sets everything up for IT support companies and MSPs: For IT support companies and MSPs: support tickets with P1–P4 SLAs, projects, an asset register and renewal reminders for domains, licences and SSL.

Can I change the fields and wording?

Yes. Everything the pack adds is yours to rename, change or switch off. Applying a pack only ever adds; it never removes anything.

How much does it cost?

One flat price per business with unlimited staff, from £29 a month. Try it free for 14 days, no card needed.

Try CompanyFlowHQ for IT support companies and MSPs

14-day free trial · No card needed · Cancel any time

Start free trialBook a demo